Returns and Refunds Policy At SeeBigger™, your satisfaction is our priority. If your purchase doesn’t meet your expectations, we’re here to assist. Please review our Returns and Refunds Policy below.
1.Eligibility for Returns
Returns or refunds must be requested within 30 days of receiving your order. Items must be returned in their original packaging, unused, and in the same condition as received. The following items are not eligible for return or refund: Opened or damaged magnifiers or accessories Sale or clearance items Items that show signs of use or damage after delivery
2.Process for Returns and Refunds
To initiate a return or refund, please email us at [email protected] with the following details:
Your order number, a brief description of the issue and clear images of the issue.
Each request is assessed individually to ensure the best resolution for our customers.
3.Shipping Costs
Customers are responsible for covering the shipping costs for returned items. We require using a trackable shipping method to ensure your return reaches us safely.
4.Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us immediately at [email protected] Our team will work with you to resolve the issue quickly and efficiently. To avoid these issues, each item is thoroughly checked by our team before dispatch.
We aim to make the return process as simple as possible. If you have any questions or concerns, don’t hesitate to reach out to us at any time!